SHIPPING POLICY

We make every effort to ensure accurate and up-to-date information on this shipping policy. However, shipping times and charges are subject to change without notice due to factors beyond our control, such as carrier delays, customs clearance, or unforeseen circumstances. Mohar is not responsible for any delays, losses, or damages incurred during shipping.

While we take great care in packaging your order, we not liable for any loss, damage, or theft of packages once they have been shipped. It is recommended that you purchase shipping insurance for added protection.

This shipping policy does not affect your statutory rights.

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Introduction

Mohar is committed to delivering exceptional luxury experiences, and this extends to our shipping process. We strive to ensure that your precious order arrives safely and promptly.

Shipping Options

Standard Shipping: Our complimentary shipping option for orders within India. Since it is a high value product, we only send insured parcels.

International Shipping: We ship to select international destinations. Shipping rates and delivery times vary by country. Please contact our customer support for specific details.

 

• Order Processing Time

• Orders are typically processed within 25 business days.

• Once your order is shipped, you will receive a shipping confirmation email with tracking information.

 

Shipping Charges

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• Domestic Shipping: Free standard shipping for orders within India. Expedited shipping fees will apply.

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• International Shipping: Shipping charges for international orders will be calculated at checkout based on the shipping address and chosen shipping method. Import duties and taxes may apply, and these are the customer's responsibility.

Shipping Restrictions

We reserve the right to restrict shipping to certain locations or for certain products due to legal or regulatory restrictions.

 

Order Tracking

You can track your order status and shipment progress using the tracking number provided in your shipping confirmation email.

 

Shipping Damage

Mohar takes great care in packaging your order to ensure safe delivery. However, if your order arrives damaged, please contact our customer support immediately with photos of the damaged item and packaging.  

 

Shipping Address

Please ensure that the shipping address you provide is accurate and complete. Mohar is not responsible for orders shipped to incorrect addresses.

 

Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer support.

Consider offering additional shipping options like overnight or Saturday delivery.

Clearly outline your return policy regarding damaged items.

Provide links to your shipping carriers' websites for tracking convenience.